Privacy Policy

INTRODUCTION AND GENERAL TERMS

This Privacy Policy sets out how we use data relating to you that you provide to us, or that we may collect, through our website http://levraragroup.co.uk/ (the “Website”). The Website is owned and operated by Levrara Consulting Group LTD, a company registered in England and Wales under company number 11176185 and with our registered office at 32 Threadneedle Street, London, England, EC2R 8AY.(“Levrara”, “we”, “us” or “our”).

If you have any questions or comments about this Privacy Policy or our personal data processing activities, you can contact us at info@levraragroup.co.uk.

We are committed to protecting and respecting your privacy. This Privacy Policy explains the basis on which we process personal data about you, which is processed either by us or on our behalf. Where we decide the purpose or means for which personal data you supply through these online services is processed, we are the “data controller”. We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679 (as may be amended, replaced or superseded from time to time).

This Privacy Policy explains the following:

What information we may collect about you;

How we will use information we collect about you;

Whether we will disclose your details to anyone else; and

Your choices and rights regarding the personal information you have provided to us.

This Privacy Policy should be read in conjunction with our terms of use as may be made available to you for our relevant service. Where such terms are available, they will be made readily available to you via the relevant service.

We use cookies on our Website. Where we are required to by law, we will ask you to consent to our use of cookies when you first visit our Website. Further information about how we use cookies is set out in Section 9 below.

The Website may contain hyperlinks to websites owned and operated by third parties. They will govern the use of personal information you submit or which is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of them is at your own risk.

We may make changes to this Privacy Policy in the future from time to time, which will be made available here. Please check here from time to time to ensure you are aware of the latest version of our Privacy Policy.

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information from you when you use our Website and our services which may include your personal data.

Submitted Information

You may give us information about you by filling in forms when using our services on our Website. This can include:

your name;

your e-mail address;

your password;

your telephone number; and

any information submitted in the ‘Your message’ box.

We may also obtain sensitive personal data about you if you voluntarily supply it through the Website. For example, when you enquire and communicate with us via the contact page on the Website.

The enquiry data may be processed for the purposes of providing you with information about services that you enquire about, or for assisting with your enquiry and responding to you (depending on the nature of the enquiry). For these purposes, we rely upon the legal basis of performance of a contract with you (being the relevant contract for the online service, such as our terms of use), and our legitimate interests, being our commercial interests in responding to your queries and requests for support and responding to business enquiries.

Your Browsing Activities

In relation to your activity on our online services, we may collect information relating to the web address that you arrive from or click through to, pages viewed, page response times, download errors, the length of time you spend on certain pages, page interaction information such as scrolling, clicks, and methods used to browse away from our Website.

How you use our Website

We may collect technical information about your computer and/or device that may identify you, including your IP address, operating system, browser type and version, length of visit, page views, time-zone and browser plug-in details through third party analytics providers. These third party analytics providers may collect analytics on our behalf and in accordance with our instructions and their applicable privacy notice.

Information about you collected from Third Parties

We may collect information about you from third party service providers (like social media companies, marketing partners or public databases) to use along with the information that we collect from you.

Other companies may set their own cookies or similar technologies when you visit the Website. This includes third parties that we have engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content.

WHY WE COLLECT INFORMATION ABOUT YOU

To provide the Website

We may process information about you for providing the website and delivering our services to you.

To Understand how our Website is used

We may process information to understand how visitors use our Website. This processing is necessary for us to pursue our legitimate interest of (i) ensuring that our Website functions properly so that you and other users have the best experience when using it, and (ii) improving the quality of our Website and providing a better experience to our users.

DATA SHARING

We will share your information with third parties only in the ways that are described in this Privacy Policy. If you would like to find out more about how the third parties listed in this Privacy Policy use your information, this should be set out in their respective privacy policies.

Group companies and suppliers: We keep your information confidential, but may disclose it to any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006), our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy.

However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

Personnel, Suppliers or Subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard this information.

Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Enforcement: We may also disclosure your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect our rights, property or safety or those of our customers or others.

Obtaining professional advice: We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Platforms and networks: We may also disclose your personal data to third parties (e.g. mobile network operators) in order to enforce or apply the terms of agreements, to investigate potential breaches or to protect the rights, property or safety of us, our customers or others.

YOUR RIGHTS IN RELATION TO PERSONAL DATA WHICH WE PROCESS RELATING TO YOU

You have rights over the way we process personal data relating to you, as set out in the table below. We aim to comply without undue delay, and within one month at the latest. To make a request, please let us know at via the contact us section on the Website.

If you do provide us with personal information we generally retain it for as long as is necessary for us to provide the Website to you, or as otherwise described in this Privacy Policy.

Objecting to us processing data about you

You can ask us to restrict, stop processing or delete your personal data if:

you consented to our processing the personal data and have withdrawn that consent;

we no longer need to process that personal data for the reason it was collected;

we are processing that personal data because it is in the public interest or it is in order to pursue a legitimate interest of ours or a third party, you don’t agree with that processing and there is no overriding legitimate interest for us to continue processing it;

the personal data was unlawfully processed;

you need the personal data to be deleted in order to comply with legal obligations; and/or

the personal data is processed in relation to the offer of a service to a child.

Obtain a machine-readable copy of your personal data, which you can use with another service provider

If (i) we are processing data in order to perform our obligations to you or because you consented and (ii) that processing is carried out by automated means, we will help you to move, copy or transfer your personal data to other IT systems.

If you request, we will supply you with the relevant personal data in CSV format. Where it is technically feasible, you can ask us to send this information directly to another IT system provider if you prefer.

Make a complaint to a Supervisory Authority

If you are unhappy with the way we are processing your personal data, please let us know by contacting us via the support services.

If you do not agree with the way we have processed your data or responded to your concerns, an alternative is to submit a complaint to a Data Protection Supervisory Authority.

SECURITY

We will take reasonable physical, technical and organisational precautions to protect your personal information from unauthorised access, use or disclosure. For example, we use computer systems with limited access in controlled facilities to store personal info. We also use technologies like encryption and hashing to protect some of the info we collect.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. By choosing to share your personal information with us you agree and accept that you do so at your own risk.

INTERNATIONAL DATA TRANSFERS

The hosting facilities for our website are situated in the UK. The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff that operate outside the EEA and work for us or our suppliers. These staff may be engaged in the fulfilment of your orders, the processing of your payment details, the maintenance of the Online Service, and the provision of support services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Transfers will be protected by appropriate safeguards.

Where your personal data is transferred outside of the EEA to a territory not subject to an adequacy decision by the European Commission, we have agreements in place with the relevant parties which include either: (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or; (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us at info@levraragroup.co.uk.

COOKIES

A cookie is a text file placed onto your device when you access the Website. We use cookies and other online tracking devices such as web beacons, and flash object storage to deliver, improve and monitor the Website, including in the following ways:

Google Analytics

Google Analytics is a service offered by Google that generates detailed statistics about a website’s traffic and traffic sources and measures conversions and sale.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

Please note that if you choose to disable cookies, or similar technologies, on your device you may be unable to make full use of the Website.

Levrara Consulting Group Ltd.